We keep this policy plain and practical. It explains how Uraan handles the information you choose to share while using our website, WhatsApp, email, and consultation services.
5 June 2026. This policy applies to the Uraan website and to information handled during our visa assessment and file preparation services.
We may collect your name, phone number, email address, travel details, passport details, supporting documents, and the contents of messages you send us.
We use your information to assess your profile, prepare documents, communicate with you, improve our service, and keep basic records for accounting and business administration.
We do not sell your data. Access is limited to Uraan staff and trusted service providers who need it to help with delivery, storage, or communication.
We take reasonable steps to protect information and keep it only as long as necessary for the service, legal duties, and dispute handling.
You may ask us to correct or delete information that is no longer needed, subject to record keeping and legal obligations. If you contact us by WhatsApp or phone, we may keep basic conversation records for service continuity.
Because Pakistan’s broader data protection framework is still evolving, we follow applicable Pakistani law and good practice, and we update this policy when our procedures change.
Our services are intended for adults or for applicants assisted by a parent, guardian, or sponsor. If a file includes family or sensitive personal information, we only use it for the visa-related purpose it was provided for.
If you have a privacy question, please reach us through the WhatsApp button on the website or through the contact form. We will respond with the same practical care we use in the rest of the file process.